Privacy Policy

The Holder informs you about its Privacy Policy regarding the processing and protection of the personal data of users that may be collected while browsing through the Website: https://palmiraestate.com

In this regard, the Holder guarantees compliance with the current regulations on the protection of personal data, reflected in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

The use of website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the Responsible

  • Responsible: PALMIRA ESTATES.
  • Address: Panamá Viejo Business Center, Edificio 02-A.
  • E-mail: ventas@palmiraestate.com
  • Web Site: https://palmiraestate.com


Principles applied in data processing

In the processing of your personal data, the Holder will apply the following principles that comply with the requirements of the new European Data Protection Regulation (GDPR):

  • Principle of lawfulness, fairness and transparency: the Holder will always require consent for the processing of personal data which may be for one or more specific purposes about which the Holder will inform the User beforehand with absolute transparency.
  • Principle of data minimization: The Holder shall request only the data strictly necessary for the purpose or purposes for which it is requested.
  • Principle of limitation of the retention period: The Data Controller shall keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Data Controller shall inform the User of the corresponding retention period according to the purpose.
    In the case of subscriptions, the Data Controller will periodically review the lists and delete those records inactive for a considerable time.
  • Principle of integrity and confidentiality: The personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed.

 

The Holder takes the necessary precautions to prevent unauthorized access or misuse of the data of its users by third parties.

Obtaining personal data

To browse the Web site is not necessary to provide any personal data.

The cases in which you do provide your personal data are the following:

  • When contacting through contact forms or sending an email.
  • When signing up for a subscription form or a newsletter that the Registrant manages with Active Campaign.

 

Rights

The Data Controller informs you that about your personal data you have the right to:

  • Request access to the stored data.
  • Request rectification or deletion.
  • Request the limitation of its processing.
  • Oppose the processing.
  • Request the portability of your data.

 

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly to the Holder, which means that any customer, subscriber or collaborator who has provided their data at any time, can contact the Holder and request information about the data stored and how it has been obtained, request the rectification of the same, request the portability of their personal data, oppose the treatment, limit its use or request the deletion of such data in the files of the Holder.

To exercise your rights you have to send your request together with a photocopy of your National Identity Card or equivalent to the following e-mail address: ventas@palmiraestate.com

The exercise of these rights does not include any data that the Holder is obliged to keep for administrative, legal or security purposes.

You have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you is in breach of the Regulation.

Purpose of the processing of personal data

When you connect to the Website to send an email to the Owner, subscribe to its newsletter, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by – PALMIRA ESTATES – only as described in the pages:

  • Legal Notice
  • Privacy Policy

 

The personal data and the purpose of the processing by the Holder is different depending on the information capture system:

  • Contact forms: the Holder requests personal data among which may be: name and surname, email address, telephone number and website address for the purpose of answering Users’ queries.
    For example, the Holder uses these data to respond to messages, doubts, complaints, comments or concerns that Users may have regarding the information included on the Website, the processing of personal data, questions concerning the legal texts included on the Website, as well as any other query that the User may have and that is not subject to the conditions of the Website.
  • Content subscription forms: The Registrant requests the following personal data: first and last name, email address, telephone number and website address to manage the subscription list, send newsletters, promotions and special offers. The personal data provided to the Data Controller will be located on the servers of ActiveCampaign, LLC (“ActiveCamapign”), domiciled in the USA.

 

There are other purposes for which the Data Controller processes personal data:

  • To ensure compliance with the conditions set out in the Legal Notice page and applicable law. This may include the development of tools and algorithms to help the Website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this Website.
  • To analyze user navigation. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to the User’s computer when browsing the Website whose characteristics and purpose are detailed in the Cookies Policy page.
  • To manage social networks. The Holder has a presence in social networks. If you become a follower on the social networks of the Holder the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.
    You can consult the privacy policies of the main social networks in these links:
    • Facebook
    • Twitter
    • Linkedin
    • YouTube
    • Instagram

The Holder will process your personal data in order to properly manage your presence in the social network, inform you of its activities, as well as for any other purpose that the regulations of social networks allow.

In no case the Holder will use the profiles of followers in social networks to send advertising on an individual basis.

Security of personal data

To protect your personal data, the Holder takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction.

Your data may be incorporated into a mailing list file, for which the Holder is responsible for its management and processing. The security of your data is guaranteed, as the Holder takes all necessary security measures and guarantees that personal data will only be used for the given purposes.

Content of other websites

The pages of this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These Web sites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookie Policy

In order for this website to function properly it needs to use cookies, which is information that is stored in your web browser.

You can consult all the information regarding the policy of collection and treatment of cookies on the Cookies Policy page.

Legitimation for data processing

The legal basis for the processing of your data is:

  • The consent of the data subject.

 

Categories of personal data

The categories of personal data processed by the Data Controller are:

  • Identification data.
  • No specially protected categories of data are processed.

 

Retention of personal data

The personal data provided to the Holder will be kept until the Holder requests its deletion.

Recipients of personal data

  • ActiveCampaign ActiveCampaign, LLC (“ActiveCampaign”), domiciled in the USA.
    More information at: https://activecampaign.com
    ActiveCampaign, LLC processes the data in order to provide email marketing services to the Data Subject.
  • Google Analytics is a web analytics service provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
    Google Analytics uses “cookies”, which are text files placed on your computer, to help the Owner analyze how Users use the Website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
    More information at: https://analytics.google.com
  • Google AdSense is a set of advertising services provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
    AdSense uses cookies to improve advertising, target advertising based on content that is relevant to users and improve campaign performance reporting.
    More information at: https://www.google.com/adsense

 

You can see how Google manages privacy regarding the use of cookies and other information on Google’s Privacy Policy page: https://policies.google.com/privacy?hl=es.

You can also see a list of the types of cookies used by Google and its partners and all the information regarding their use of advertising cookies at:

  • Types of cookies used by Google
  • How Google uses advertising cookies.

 

Web Browsing

When browsing the Website, non-identifying data may be collected, which may include, IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.

The Website uses the following third-party analytics services:

  • Google Analytics.
  • Google AdSense.

 

The Holder uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns and to gather demographic information.

The Holder is not responsible for the processing of personal data by websites that you may access through the various links contained in the Website.

Accuracy and truthfulness of personal data

You agree that the data provided to the Holder are correct, complete, accurate and current, as well as to keep them properly updated.

As User of the Website is solely responsible for the accuracy and correctness of the data submitted to the Website exonerating the Holder from any liability in this regard.

Acceptance and consent

As a User of the Website declares to have been informed of the conditions on the protection of personal data, accepts and consents to the processing of such data by the Holder in the manner and for the purposes stated in this Privacy Policy.

To contact the Owner, subscribe to a newsletter or make comments on this Web site you must accept this Privacy Policy.

Changes to the Privacy Policy

The Holder reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as industry practices.

These policies will remain in force until they are modified by other duly published policies.

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